PAYMENT AND DELIVERY
Payment Method: Cash, Cheque, EFT, No post dated cheques will be accepted.
We accept: Visa and MasterCard & Paypal
Payment Term: 7 Days.
We're still delivering but COVID-19 is impacting our services more than usual. Some delays may be experienced.
Estimated Delivery Time: Please allow 2-5 days for dispatch and approximately 2-7 business days (Melbourne Metropolitan) - 5-10 business days (Rest of Australia) for shipping.
Melbourne Metropolitan Area: A cost of $9.95 will be charged at check out for all customers purchasing online within Melbourne Metropolitan area. Free Shipping for orders over $400.00 dollars
Rest of Australia: A fee between $14.95 and $19.95 depending on your location, or we offer Free Shipping for orders over $400.00 dollars. Some remote Areas in Australia may have additional Shipping fees - depending on size and weight of order. A team member from Primary Toys will contact you if this occurs.
New Zealand: Primary Toys offers a flat rate shipping fee to New Zealand of $49.00 this cost may vary depending on the size of your order, we will contact you to commence further payment or refund if necessary.
Free Shipping: All customer who purchase's over $400.00 or more will receive complimentary free shipping, Australia wide only.
Returns: Will not be accepted after 14 days of delivery. The office must be notified within 24 hours of delivery if an item is to be returned for any reason.
FOR PRIMARY TOYS BANK DETAILS PLEASE EMAIL email@example.com AND WE WILL SEND THEM TO YOU VIA EMAIL.